Nurturing High Impact Decision Making…


Decisions, decisions and more decisions……

Voluntarily or involuntarily, consciously or unconsciously, there are numerous decisions we make every day. Big and small, they all collectively design our lifestyle, our personal and professional relationships and pave way for our life to unfold.

The larger the decision, the more profound its impact, the more cautious we should become to think through, deliberate and finally arrive at a decision before its executed. And, the smaller decisions that do not have that much of impact, should come to us pretty naturally. 

Why do you think so?

Is it because, when impact does not have much of an influence in the larger scheme of things, we make them quickly? Or is it because we do not have to think through much when we frequently take smaller impact decisions or because, if they do go wrong, there’s not much at stake and it can be easily corrected?

Take a moment, and reflect on this.

Decisions whose impact will be felt long term, which can be far reaching for years to come and can determine the course of our own or several other lives; require in depth deliberation before they are made and it is a very unique skill, that is not much recognized. We generally tend to sweat the small stuff more. Decisions with smaller impact are what we end up wrapped in. However, there are also larger decisions with long-term impact that get made without as much deliberation on our end. That is because they are decisions that have been made, perhaps numerous times by others and each has its own impact on the decision maker’s life and yet, they are made time and over again without as much deliberation by others because they are happening all around us.

It’s also important to note that all decisions are not made with a clear view of all details influencing such decisions. Many a time, though we may strive, there is information missing that allows for a more robust decision. And yet, the decision needs to be made. The best approach to take is to review the best possible, worst possible and a mediocre result of a decision before deciding on it, knowing that it’s a decision being made in imperfect circumstances. This will allow us to review the far reaching effects of the decision and help make a choice, where we can see ourselves live with that decision falling somewhere in the band of best to worst we have created.

While decisions are made to maximize the value of what we are set out to do, over time the values may change or shift and review of such a decision may still hold its viability in this situation.

Every success, failure, opportunity availed or missed is the result of a decision made or missed.  Making decisions quickly, consistently and effectively is the cornerstone of making strides in the right direction.

Decisions, although seem to be making us resolute at the point in time they are taken, they are instrumental in shaping us into who we will be. However, is it the same as who we want to be? That’s where our cognitive skill of decision making comes into play and its uniquely you, who determines whether who you want to be and who you will be are on the same path.

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Leadership Today – From Command & Control to Being Inclusive


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Leaders are built, not born…..

Lead from the front…..

Yawn! This is old school.

Let’s look at leadership for what it is in the new age. Gone are the days of command and control. Today, there is an altogether different leadership that is expected.

Leadership, as we have understood it through the ages, stands for someone, being the champion of a cause and then, enlisting the help of others and influencing them in the realization of the same. It has also been seen as the act of leading others, directing them toward specific achievements through a means that is most effective.

However, leadership is not always about being at the forefront of a team and giving directions as to what they need to do next and how.

The entrepreneurial and corporate engines of today run with a different fuel, an altogether different steam. Nobody is directing anyone, people have the intellect and drive to choose and follow the paths they want to adventure onto 

Leadership is effectively sharing a compelling vision

What they need is a purposeful and meaningful vision, an articulation of how to get from point A to point B and finally, if you are someone who has been there and done that, there’s acknowledgement of what you’ve done and people want to listen to you. Mind you, I said listen. Today’s generation would love to listen to glean lessons from someone else’s experience. They do not care for direction. They will chart their path as long as they buy into the vision, the strategy laid to adopt and the results to be realized. They will chart their own path, a path that works for them to get there under the larger realm of the organizational vision and mission.

Leadership is being respectful of other’s intellect, skills and time

Everyone develops expertise over time at different things and then, can lead within that field, thanks to the skills they have accrued. Leaders are respectful of that. It’s often said that good leaders are aware of their own strengths and weaknesses and surround themselves with people better than themselves in areas they lack expertise in. It’s important that to effectuate strong leadership, leaders are respectful of those that work for them and with them. These helps nurture a mutually healthy relationship between leaders and followers and only then, do those that follow, do it willingly. Followers have the freedom, not to just follow blindly, but to question and opine before they follow. A leader’s recognition of every associate’s skills, role and contributions are critical to maximize productivity in any organization. 

Leadership is being transparent, showing strength of character and conviction

A leader is respected for who they are more than what they represent. People need to believe in a person before they decide to follow. A leader needs to ensure that more than having a charismatic personality; they are transparent, just in their dealings and have a high level of integrity and moral values. Trust is a key aspect of any relationship and nothing can establish it more than your true self, reflected in your words and actions. Another important aspect of reflecting true leadership is to show conviction in what you believe and stand for. Decisions that you take need to be solid and no matter what, you should be able to stand behind them. You should not take a decision without much forethought and facts to back it up. And when you do, stand behind it, no matter what. These qualities are vital in ensuring true followership that will stand behind you all the way.

Leadership is putting your shareholders, but first, your employees before you

Leaders focus on the big picture. Yet, they need to have a handle on the tactical stuff. Leaders focus on providing shareholder value, and will put their employees, those that are working on the realization of the articulated vision before everything else. Happy employees lead to satisfied clients and they, in turn lead to a thriving business, eventually ensuring shareholder approval. As long as you’ve got your people’s back, they will have yours.

Leadership is not about directing, but about listening and co-sharing direction

Leaders of this age are no longer the ones that can sit in their ivory towers, draw the shades down and call the shots from yonder. In this day and age of Internet, social media and fast paced actions and outcomes, its important for a leader to stay in absolute touch with their organization, the competition and the market. With rapidly shifting dynamics, it’s about effectively listening to what your people have to say to you. What are they seeing out there? What are they experiencing? What do they advise? All of this needs to be appraised constantly and decisions need to be made based on every input you can possibly get. Its shared leadership as to which direction the organization should take. This is the only way to remain relevant is a fast paced ever changing market.

Leadership is personal

Leadership is personal to every leader. Every leader is unique and to be effective, needs to be comfortable with their own style. You can be at your best as a leader when your leadership reflects your values, skills and life experiences. People seek to know you for who you are. They will look to you to be ethical, moral, righteous etc. before they follow you but eventually, your unique self will be a key aspect of why they would follow you.

Would you rather lead from the front or follow through?

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Leaders and Followers are both vital to the fabric of any organization. As much as you need leaders to set the path and motivate others to follow through, you also need productive followers who are willing to listen, learn and execute on the plan set before them. No organization can do without one or the other.

The world is mostly made up of followers and a subset of leaders. Of course, leadership is a learned trait and most of us play both roles within certain limits.

Leadership is about:

  • Developing a vision, sharing it and building support around it.
  • Strategizing and planning execution to realize the vision.
  • Leading execution of the strategy while overseeing the completion of planned goals.

These tenets are universal to any organization and are mostly measured through fiscal success, I mean EBIDTA, profits, market share, stock value etc.

But, true leadership has other dimensions as well; corporate social responsibility and emotionally intelligent people management being two of these.

An organization that aspires for success ensures that every associate in the organization knows and lives the true reason of its existence. In order for this to happen, every leader in the organization, from the CEO to line management needs to imbibe and practice the principles of valuing the people assets of the organization. Customers and those that serve them are equally important to the organization. Motivating associates to perform to their potential by managing their individual hot buttons and then, channeling this work to meet the needs of the clients is the salient execution principle of any successful organization. This ultimately leads to the realization of organizational goals, the yardstick it measures its success by.

At all levels of management, a prime factor of success is optimal people management. The amount of effort put into strategizing and planning an organization’s path also has to be put into managing and growing the people assets who are instrumental in realizing the plan. With leaders that share in the vision and willing followers, any organization is destined to meet its set goals!

Finally, an organization has to think and act beyond itself.  Making an impact in the community it thrives in and standing up to be a pillar of the community’s progress enhance the perpetuity of the organization and take it beyond the plans it was conceived with. That, in sum is the true culmination of its existence and success.

Now, ask yourself some key questions to understand where you are and how you need to fine-tune your work style to get where you want to be;

  • What do you do for work? Do you believe in the vision set forth by your organization?
  • Are you a leader or follower?
  • As a leader,
    • How much do you value your team? Do you take time to listen to them or are you just giving instructions most of the time expecting follow through?
    • Do you treat your team with the same respect that you expect of them?
    • Is your team totally sold on your idea of execution so that it will be a success?
    • Do you know your team members’ hot buttons so you can work on keeping them motivated and provide direction and help in the realization of their goals?
    • Do you exhibit enough appreciation for what your team does?
  • As a follower,
    • Do you truly believe in the vision and plan set forth by your leadership? If not, do you question and make suggestions?
    • Do you listen and follow through per expectations? Do you go beyond?
    • Do you feel a valued member of your team? If not, do you express concern and work with your leader to ensure mutual transparency and work to build a plan to help get there?
    • Do you offer suggestions and new ways of doing things?
    • Can you be the best lieutenant your leader can ever find?

Find your answers, make your course corrections and let me assure you, the journey towards your goals will be as fulfilling as attaining them!

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Are you a true leader?


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A leader is one who leads, both in strategy and in execution. However, in the corporate world, somehow strategy is over-rated. A good strategist might not be a good executioner and vice versa. But, to be a good leader, you need to ace in both. Alright, if not ace, at least strive to ace in both.

Strategy is important to ensure game changing tactics that will turn things in your favor or in the direction you desire. But, a well laid out strategy just doesn’t win the game. The application of that strategy and its perfect execution becomes all the more important. Because, there are no results without execution. An idea or dream is not true until realized. It’s just that, an idea or a dream.

Execution, by itself can be a futile attempt, if the plan is not well thought and laid out. A good leader is one who understands the interdependency of strategy and execution, applies intellect to strategize and discipline to execute. A true leader is one who leads from the front in either area. Not someone, who plans but leaves the execution to others.

One clarification, I do want to make is that, a leader also has to trust and delegate. But, this is a learned trait and one that sharpens with experience. An aide, who the leader can depend on to perform to set expectations, is a great candidate to delegate to. This does not necessarily mean that the aide has to be a replica of the leader. Every person is unique. Different traits can be applied in different scenarios and that is where a leader’s acumen comes into play, to choose the right delegates for the right part of the job. There are those that may see this as a part of strategy itself. But, in order to make these decisions, a leader needs to have spent time leading execution as well, from the front. That is when, at a later time, the leader can afford to lead through delegation, yet have complete control over the execution.

Some may argue that in today’s world, a few things can be learnt from others’ experiences. Absolutely! But, execution and delegation, I do not think they come that easy. If you want to ensure that every time you lead, you come out a winner; the best experience is your very own.