A few days ago, Yahoo! took the decision to summon all of its associates in-house, to work from one of their offices. It scrapped the remote work option citing that the most creative of ideas birthed from water-cooler conversations or rather, face to face interactions at work. Now, that’s their vision of extracting productivity and unique to their situation as a company. And here, we have the world debating the pros and cons of remote workforces!
Those of you who read recent articles about this step that Yahoo! took might have found it very clear that it is pertinent to their particular situation. When you have associates that are not accountable, don’t even VPN in regularly, what do you do? No wonder that with such a dispassionate workforce, the management had to get to the stick rule when the carrot of free lunches and free gadgets didn’t work. If you know that your kids are slacking and not doing their homework as they should, what do you do? You ensure there is a set time to complete the homework and sit with the kids until they learn to acknowledge the practice.
One company’s situation doesn’t categorize working from home as a boon or a bane. Remote work, when not abused is an absolute boon as it helps uphold associates’ work-life flexibility. This flexibility in turn, ensures reduced stress levels for the associates who work in their own environs and in fact, also helps improve productivity for engaged employees. Is remote working suitable for all employees? Not really since one needs to be a self-starter and have an immense sense of accountability and responsibility to be successful in a remote situation. Again, a change in scene also helps when the employees want to get into an office once in a while for that personal interaction they might crave for in an office setting.
In today’s environment where work extends beyond its stipulated time and associates seek the flexibility to work through their regimen and have to shuffle between life and work, it is a great tool that helps keep that balance, yet ensures that the time spent on work is of a quality nature and associates are fulfilled while delivering their best work.
Case in point, one company’s situation and a corresponding decision to bring back the workforce in-house doesn’t mar the practice altogether as there are other examples out there who have leveraged the remote workforce model to save millions in infrastructure & logistics costs and continue to do so year over year while benefiting from a self-reliant, self-motivated & highly productive workforce. Some simple and immediate benefits include not having to depend on local talent and able to tap into the best of talent across the country and internationally as well, no relocation expenses, lower training costs by deploying on-line training, etc. Managing a remote workforce comes with its own challenges but the benefits outweigh the challenges. Of course, again; not all jobs are suited for this model. But, where possible, leveraging the practice is beneficial and trends show that this is on the growth path among U.S. organizations.
In fact, I know of a management consulting firm that was started using a remote model and till date continues without an office where the workforce is entirely distributed. The organization has a mailing address for a head office, some space to store secure and sensitive documents, conferences and client meetings are either virtual or at rented out conference rooms at one of the several business centers. The company concentrates on its core capabilities while all the functions of running the company such as payroll & legal are outsourced. Not saying that this is viable for every organization out there, but there are companies doing this and being highly successful with the model. Look up Brand Velocity to learn more.